Company Process Modeling, Simulation and Design, Third Edition offers students with a comprehensive coverage of a series of analytical tools used to model, evaluate, understand, and ultimately style business processes. The brand-new edition of this extremely effective book consists of a wide variety of approaches such as graphical flowcharting tools, cycle time and capability analyses, queuing designs, discrete-event simulation, simulation-optimization, and data mining for process analytics. While many textbooks on organization process management either focus on the intricacies of computer system simulation or managerial aspects of business procedures, this book does both. It provides the tools to design company processes and management techniques on running them effectively. The book concentrates on using discrete occasion simulation as the primary tool for examining, modeling, and designing effective service processes. The integration of graphic user-friendly simulation software application makes it possible for a methodical technique to produce optimal styles.
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