# 1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER Pay new employees $2,000 to give up Make customer support the responsibility of the whole company-not simply a department Focus on company culture as the # 1 top priority Apply research from the science of happiness to running an organization Help staff members grow-both personally and professionally Look for to alter the world Oh, and make money too … Sound crazy? It’s all standard operating procedure at Zappos, the online merchant that’s doing over $1 billion in gross merchandise sales every year. After debuting as the highest-ranking newcomer in Fortune magazine’s annual “Finest Companies to Work For” list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the various lessons he has actually found out in business and life, from starting a worm farm to running a pizza company, through LinkExchange, Zappos, and more. Hectic and down-to-earth, PROVIDING HAPPINESS demonstrates how a really various type of corporate culture is a powerful design for achieving success-and how by concentrating on the happiness of those around you, you can significantly increase your own. To get more information about the book, go to www.deliveringhappinessbook.com.
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